Return Policy

At MPH Sports, we are committed to ensuring the satisfaction of our customers. Our return policy is designed to be straightforward and customer-friendly.

Return Window

You have 30 days from the date of purchase to return an item. Products must be returned in the same condition in which you received them—unopened, unused, and undamaged, in their original packaging, including any accessories, manuals, and documentation.

Non-returnable Items

  • Products marked as “Final Sale.”
  • Opened or used products.
  • Products not purchased directly from mphsports.co (please contact the retailer where you purchased the item).

Return Process

  1. Contact Us: To initiate a return, please contact our customer service team at info@mphsports.co with your order number and reason for return.
  2. Approval: Once your return request is reviewed and approved, we will provide you with a return authorization number and return instructions.
  3. Shipping: You are responsible for shipping the item back to us. We recommend using a trackable shipping service or purchasing shipping insurance.
  4. Inspection: Upon receipt of the returned item, we will inspect it to ensure it meets our return criteria.
  5. Refund or Exchange: If the return is approved, we will process a refund to your original method of payment within a certain amount of days or exchange the item, depending on your preference.

Refunds

Refunds will be processed to the original method of payment. Please allow up to 10 business days for the refund to appear on your statement. Shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund.

Returns

Refunds will be processed to the original method of payment. Please allow up to 10 business days for the refund to appear on your statement. Shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately so we can resolve the issue. We will cover all shipping costs for the return of defective or incorrect items.

Customer Service

Our customer service team is here to help you with any questions or concerns regarding our return policy. Please contact us

Thank you for choosing MPH Sports for your fitness needs!